Error: GetRequestData not successful. State = 32770

Modified on Mon, 19 Jun, 2023 at 4:16 PM

This error message occurs when there is no connection between panel and CPU. Please check the following:




  1. Please open the panel from behind and check if the network cable is connected to the panel. If necessary, pull it out and plug it in again.
  2. Please disconnect the 24 pin connector from the machine and check with your thumb if the pins are all well seated.
  3. Please check the opposite part of the socket. If necessary, use contact spray and reconnect.
  4. Please open the electrical box and check whether the individual wires of the sockets are seated properly. It is best to wiggle and pull the wires carefully. 
  5. Please open the electrical box and check if the network cable is connected to the CPU. If necessary pull out and plug in again.

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